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+1 323 312-9711
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My SITU

You can find everything you need to learn about your Situ apartment in this section.

Tech

Complimentary Items

Appliances

Design

House Rules

  • Check-in from 3:00 pm & Check-out until 11:00 am (we offer flexible check-in and check-out options subject to availability, please contact concierge for more details.)
  • Smoking is strictly forbidden in all areas (including balconies).
  • Parties aren’t permitted inside our apartments but don’t worry, you can still host visits of groups of up to five people during your stay. Just remember that any visitors (including staff) must present an ID upon entering the building.In case you need more invites, please contact the concierge for availability.
  • Be a good neighbor: Bring down the noise to a minimum between 10:00 pm and 6:00 am.
  • Keep in mind that non-compliance to these guidelines might result in additional charges or even
    the cancellation of your booking.
See our general rules

Services

Situ Services

Services For You

Flower Service

Flower Service

Flower Service

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Cleaning Service

Cleaning Service

You can schedule a cleaning service as many times as you’d like.

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Flexible check-in & check-out

Flexible check-in & check-out

We’re ready to adjust to your schedule. Request your early check-in/late check-out with a 24 hours notice. (Subject to availability).

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Laundry

Laundry

Our favorite service will be ready to do your laundry, taking care of delicate fabrics and returning every piece looking better than it ever has.

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Neighborhood

Best of your Neighborhood

Cafe Stella

Little Dom’s

Blair’s

Little Pine

 

Mason Katsune

Byrdeo

Parachute Home

Doc Martin

Undefeated

Midland

Claire V

Griffith Park

Universal Studios

Echo Park Lake

Arts District Downtown

Crypto Arena

Silverlake Farmer’s Market

Concierge

Our concierge team is always ready to answer your questions, make reservations, or even recommend places based on our curated guide with the best experiences and benefits by our favorite partners.
go to faqs
+1 323 312-9711
concierge@livesitu.com
(+1 )323 312-9711

Frequently Asked Questions (FAQ)

Here are some answers to frequently asked questions. If you can’t find what you’re looking for, we’re always here to help! Please contact the concierge and we’ll get back to you shortly.

Details are sent via email 3-5 days before check-in. Should you not receive them, please reach out to our concierge team, concierge@livesitu.com.
Check-in is at 3 PM, and check-out is at 11 AM. Early check-ins or late check-outs can be requested by emailing concierge@livesitu.com. While we cannot guarantee an early check-in or a late check-out, we will do our best to accommodate these requests that are received 48 hours in advance.
Please email concierge@livesitu.com for all requests or changes to your reservation.
You will receive an email from latch 3 days before your check in date.
Please follow the instructions and download the app. Your keys will be activated for 3PM the day of your arrival. If you need access for other guests, please reach out to concierge@livesitu.com.
You will receive a welcome guide 3 days before your check in date with wifi code and general information on the home.
Your Situ Home concierge is available to answer questions or deal with any assistance you might need with your amenities, appliances, furniture and decor. Simply send us an email and we’ll take care of you as soon as possible.
Every Situ home comes with a smart TV to give you access to all your favorite platforms. Guests must have their own login.

SITU rules

Select a rule

Read the Terms and Conditions for more information.

  • Check-in from 3:00 pm & Check-out until 11:00 am (we offer flexible check-in and check-out options subject to availability, please contact concierge for more details.)
  • Smoking is strictly forbidden in all areas (including balconies).
  • Parties aren’t permitted inside our apartments
  • Be a good neighbor: Bring down the noise to a minimum between 10:00 pm and 6:00 am.
  • Keep in mind that non-compliance to these guidelines might result in additional charges or even
    the cancellation of your booking.
  • Only approved dogs and cats are allowed.
  • Additional fee’s apply
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